QuickBooks Support (QuickAnswers)
Stuck on a transaction, a reconciliation that won't balance or a report that looks wrong? QuickAnswers gives you quick access to accountants who know QuickBooks and your business.
How Nelson & Associates handles QuickBooks Support (QuickAnswers)
Small QuickBooks mistakes compound over time. A wrongly recorded loan payment, a customer refund entered as an expense or a deleted reconciliation can distort your financial statements for months. QuickAnswers is designed to catch those issues early.
Send us your question by phone or email, or schedule a short screen-share session. We'll answer, fix it with you if needed, and note anything that should be adjusted at year end. Clients on monthly bookkeeping have support included.
Who this is for
- Business owners who keep their own books
- In-house bookkeepers who need a second opinion
- Office staff handling unusual transactions
- Businesses between bookkeepers
- Owners learning QuickBooks for the first time
Everything covered in our QuickBooks Support (QuickAnswers) service
- Answers to day-to-day QuickBooks questions
- Help recording unusual transactions
- Reconciliation troubleshooting
- Report setup and interpretation
- Screen-share sessions to fix issues together
- Year-end adjustment notes for your tax return
- Software and app integration advice
- Recommendations when bigger cleanup is needed
The paperwork behind QuickBooks Support (QuickAnswers)
| Journal entry | Manual entry for adjustments and corrections |
|---|---|
| Loan amortization | Splitting payments into principal and interest |
| Refunds and credits | Recording customer refunds and vendor credits |
| Owner draws and contributions | Recording money in and out of the business by owners |
What we’ll need from you
Have these ready and your first meeting goes faster. Missing something? We’ll help you find it.
- Your question and a screenshot if possible
- QuickBooks access for screen-share sessions
How it works, step by step
Ask
Call, email or book a short session.
Answer
We respond with clear, accountant-level guidance.
Fix
We correct it with you, or for you.
Note
We record anything that affects year end.
Why clients choose us for QuickBooks Support (QuickAnswers)
Accountants, not just trainers
We set QuickBooks up the way your tax return and financial statements need it.
Industry-specific setup
Charts of accounts tailored to restaurants, contractors, practices and more.
Fast answers
Quick help when you're stuck, so small problems don't become big ones.
Clean books, lower fees
Well-kept books make year-end tax work faster and less expensive.
QuickBooks Support (QuickAnswers) across the United States
From our Doral office we provide QuickBooks Support (QuickAnswers) to clients in all 50 states and Washington, D.C. Hover over a state to see its tax profile and the cities we serve; tap it to open the state page.
Services clients often pair with this
QuickBooks Training
One-on-one and team QuickBooks training tailored to how your business actually uses it.
Learn more QuickBooks ServicesQuickBooks Cleanup (QuickTune-Up)
Fix messy, behind or inaccurate QuickBooks files: reconcile accounts, correct categories and catch up months or years of books.
Learn more QuickBooks ServicesQuickBooks Setup
QuickBooks Online setup with a chart of accounts, bank feeds, products, sales tax and payroll configured for your business and your tax return.
Learn more Business Accounting & AdvisorySmall Business Accounting & Bookkeeping
Monthly bookkeeping, reconciliations and financial statements that keep your business accurate, tax-ready and easy to manage.
Learn moreMore in QuickBooks Services
QuickBooks Support (QuickAnswers) FAQs
5 answers to the questions clients ask most. Don’t see yours? Ask us directly.
How fast will I get an answer?
We aim to respond promptly during business hours, and many questions are resolved the same day.
Is QuickAnswers included with bookkeeping?
Yes. Clients on monthly bookkeeping have support included. Others can use it on an as-needed basis.
Can you log into my QuickBooks?
Yes, with your permission, by inviting us as your accountant user. Access can be removed at any time.
What if my problem is bigger than a quick question?
We'll tell you and recommend a QuickTune-Up cleanup with a fixed quote.
Do you offer QuickBooks Support (QuickAnswers) outside Florida?
Yes. Our office is in Doral, Florida, and we work with clients across the United States and abroad through secure uploads, phone and video meetings and e-signatures. South Florida clients are welcome to meet with us in person.
Talk to a CPA about QuickBooks Support (QuickAnswers).
Your initial consultation is free. Call us, email us or visit our Doral office, and we’ll tell you exactly what you need and what it will cost.